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Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp
CTO
@aquaticmatt
0
Answered

Can I send push notification to an individual?

Steven 2 years ago in Distribution & Marketing • updated by Arnaud Rossi (Head of Support) 4 weeks ago 1
0
Answered

What options are there for hidden issues?

Steven 2 years ago in Distribution & Marketing • updated by Arnaud Rossi (Head of Support) 4 weeks ago 5

I need some or all issues hidden. Or could be that the whole app is only downloadable to one company.

0
Declined

license

Daniele . 3 years ago in Distribution & Marketing • updated by Arnaud Rossi (Head of Support) 4 weeks ago 1

Good morning,

we replaced due term lease a PC with the software license Banner Ztest pro, but any license from the one provided does not register the product. And 'possible to have a new product key in order to activate the product.

0
Answered

PUSH NOTIFICATIONS ERROR

Revista Don 2 years ago in Distribution & Marketing • updated by Hicham Tarhini 2 years ago 2

Hello,

We have a problem with notifications, both automatic and push. Automatic notifications used to work before, but when we tried to activate push notifications for the first time, while we launched our last issue (Don 19º Oct. 20º5) they both stopped working.


I attach our notifications history, where you can see their Status: "Sent", which doesn't seem to make any sense as our readers haven't received them.

If anyone knows what the problem may be, we would appreciate any help!


Thank you,

Revista Don

0
Answered

Motioncomposer every dokument and folder have alwas the same names

mailmer 2 years ago in Distribution & Marketing • updated by Arnaud Rossi (Head of Support) 4 weeks ago 2

It's possible to change the name of the document and folders. if i upload some different animations on my website every animation have for all the same name. or how can i manage this on my server.

0
Answered

Cannot download Motioncomposer trial

Larry Wishon 2 years ago in Distribution & Marketing • updated by anonymous 2 years ago 5
When I try to download the trial for Motioncomposer, I get a 401 : Unauthorized. Yes, I created an account and I still get the message. Does Aquafadas not want their trials to be downloaded or is it a simple bug?
0
Answered

Reasign licenses

Jorge Casella 2 years ago in Distribution & Marketing • updated by Hicham Tarhini 2 years ago 4
Hello.
A few weeks ago I started to publish my apps. It is a publication in two languages and two platforms (iOS and Android). I acquired four licenses (two licenses with two platforms each). At the time of purchase I assigned the license IOS and Android to the same issue. Now, I realize that I need a different version for use on Android. Is it possible to separate the android license to reassign it to another issue?
Thanks
0
Answered

IOS certificates for a new client

Armando 2 years ago in Distribution & Marketing • updated by anonymous 2 years ago 4
Hello. We are building a new app for a new client. We need to get another certificates (developer and distribution) or only create another identifier and get the provisioning profiles for this ID? Thanks
Armando
0
Not a bug

Bannerzest Pro : Banners cannot be saved under El Capitain

Acredia 2 years ago in Distribution & Marketing • updated by Arnaud Rossi (Head of Support) 4 weeks ago 4

Banners (document) cannot be saved under Mac El Capitain.

No Save windows will appear and the document will be lost when closing the application.

Last update done, no change.

Thanks for support.

0
Answered

piwik

Christian Graf 3 years ago in Distribution & Marketing • updated by Manu Brossard 1 year ago 1
Hi! Are there any experiences with connecting to Piwik Analytics service? I just had this request.