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By Matthieu Kopp
CTO
@aquaticmatt
0
Answered

bundle id upgrade app light

bmyrick 6 months ago in Content Publication / Cloud Connect • updated by Kevin MARHIC (Tech Support) 6 months ago 6

We have an old app with many subscribers and issues. We have licensed for a Next Gen Light app. I have started building it. I used a different Bundle ID, but I think it needs to be the same as the previous app in order for it to be an upgrade. Is that correct? And if so, how do I change the bundle id?

0
Answered

Malformed File

3008 l'Agence 8 months ago in Content Publication / Cloud Connect • updated by Kevin MARHIC (Tech Support) 8 months ago 3

Bonjour, Il m'est impossible d'Uploader dans mon espace Application, mon Certificat Apple. "Malformed File". Est-il possible de vous le transferer autrement ?

Merci

Freddy

0
Under review

Missing categories & very slow reaction of the references after AppFactory 4.7.2

Benjamin Röbig 8 months ago in Content Publication / Cloud Connect • updated by Kevin MARHIC (Tech Support) 8 months ago 1

Hi, after the AppFactory 4.7.2 update, there are some mistakes:


1. One category and a sub-category do not appear in the app created with 4.7.2.


2. There is a very slow/buggy reaction in CloudConnect after doin some changes. Clicking on one of my categories (here for examples category A), it happens several things. Sometimes i see nothing filled in, sometimes i see the content of category B although i clicked on category A (and vice versa) and sometimes everything seems correct.


3. The Reference in the Image, List and Spotlight banner do not appear or appears after 30–60 seconds if the Type is set to ›Category: displays the …‹.


Thank you and regards

Benjamin

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Under review

how do I reset password if email has changed

bradleymhale 8 months ago in Content Publication / Cloud Connect • updated by Katherine (Support Tech) 8 months ago 1
0
Under review

CREATE A PRODUCT

design 8 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 8 months ago 1

Hello,


i found you made some changes in the

Cloud connect > Apps > New Product section


There is a new part to fill regarding free/paid/controlled


can you give us an explication for the correct use of each?


thank you

Roberta

0
Under review

How to use license for Web reader?

saranya@80root.com 8 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 8 months ago 1

It show Aquafadas logo.

I want don't show Aquafadas logo.

And, We have license for web reader.

How to use license for Web reader?

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Under review

Publish my ZAVE file

Theo Esguerra 8 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 8 months ago 1

Hi I'm beginner ..I really need some help here,

we want to publish a finished book that we made in the inDesing authoring.

I have the .zave file but really not understand the steps to publish, also we bought a single publisher plan, but I don't understand how to upload and the publish process.

I need to know if its a tittle or and app and the process to publish.

Thanks a lot

0
Under review

Publish on Google and/or Android

KimWatson 8 months ago in Content Publication / Cloud Connect • updated by Katherine (Support Tech) 8 months ago 3

How can tell if the issue of an app is being distributed on Google and Android.


Also when creating a new issue, should I select the option to publish on Google and Android or its just publishing on Google the same.

0
Under review

Change the display format of the Library page in NextGen

Ana Belén 9 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 9 months ago 5

Hello,

I am using the NextGen template and I would like to change the display format of the "Library" page (it is the page with the publications downloaded by the user). By default one publication per line goes out and I want the publications to be published as a grid. Where can I change the settings for that page?

0
Under review

Shared Secret

KimWatson 9 months ago in Content Publication / Cloud Connect • updated by Charløtte [Aquafadas] 9 months ago 1

For Apple, what is a Shared Secret? I have them for Google accounts but not Apple or Android. Please clarify.