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Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp
CTO
@aquaticmatt
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Answered
KimWatson 7 months ago in Content Publication / Cloud Connect • updated by Charløtte [Aquafadas] 7 months ago 2

What is the Internal Product ID?


What is happening when you "Add a Product?"

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Answered
KimWatson 8 months ago in Content Publication / Cloud Connect • updated by Charløtte [Aquafadas] 7 months ago 2

How do you add a new issue idi?

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Answered
KimWatson 8 months ago in Content Publication / Cloud Connect • updated by Charløtte [Aquafadas] 8 months ago 7

i have uploaded a new version of of an app but the old one is still showing up. The app is the Gospel Project Spring 2017 iPad. Please advise.

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Under review
Peter Sramek 8 months ago in Content Publication / Cloud Connect • updated 7 months ago 11

My new build works in AVE Preview and in Apple's Testflight as well as when exported directly to the device through Xcode.


The one oddity is that the Loading Screen flashes and the screen goes white during the downloading of the app files from the server.


Now when I have submitted it for review it is rejected by Apple with the following message. The screen shot says that it cannot find the app in the app store - which seems very odd. It says: "This product not available in the App Store". The only thing I can think of is that I changed the Aquafadas SKU to match the build number but I did leave the iOS SKU the same. Is this the problem?


Thoughts?


Performance - 2.1



We discovered one or more bugs in your app when reviewed on iPad running iOS 10.2.1 on Wi-Fi connected to an IPv6 network.



We could not log in the app.



The steps to reproduce are:



1. Launched the app
2. The error message showed

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Answered
Vassilis Samatidis 8 months ago in Content Publication / Cloud Connect • updated by Charløtte [Aquafadas] 7 months ago 2

Hello,


I would like to ask something. I am using a Windows Computer on work and I am trying to download the "Aquafadas Connect" to use the App "ZAVE Utility" for splitting the App in different parts (progressive download).


Where can I download it ?


Kind regards from Germany,

Samatidis

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Answered
KimWatson 8 months ago in Content Publication / Cloud Connect • updated by Charløtte [Aquafadas] 8 months ago 3

My iPhone app will not download. The error message says that the file is not found

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Answered
KimWatson 8 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 5 months ago 4

Should I notify platforms of new issues of an app?

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Under review
saranya@80root.com 8 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 8 months ago 5

Can you introduce for me?

Why Is it error?

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Answered
KimWatson 8 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 8 months ago 4

I am in Cloud Connect. What does the error "No Valid Certificate" mean when trying to add an android app?



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Answered
KimWatson 8 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 8 months ago 4

I am attempting to upload an app but the cloud connect is not giving me the option to Publish on Apple. Please advise.



..and how long does it take for an app upload be live in the Google and App store