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By Matthieu Kopp
Trying to upload a new p12 Certificate following Aquafadas documentation. I'm supposed to select "settings" in the App section at left but it is not there. I can't get to "notifications" to upload the file. Please advise.
je remarque que l'onglet "Push" a disparut de mon cloud connect?
Est-ce normal? A-t-il été déplacé?
Version 3 seems to be closed and I cannot find my way to the Publishing pane where one enters/changes the save files for my app. Has this moved somewhere else?
there's a Bug on cloud content on publishing.
A red allert indicates no zave file track for issue,
while it has, and publishing goes fine.
I cannot release the latest edition of our app. The checkboxes next to "test issue" are greyed out. Zaves & manifest files are correct & uploaded. Our license is valid through February 2017. Please advise.
As you will see on the following screenshot, the option isn't greyed out when I checked it out.
Now since you mention "test mode", and this formulation hasn't been used in a while, I'm wondering, would you by any chance still be using the (old) v3 of CloudConnect? If so, please switch to v4 and use the "Publish on" switches (Off=test mode, On=production)
I can‘t add a new issue. I log in from the website: cloudconnect.aquafadas.cn
And then something go wrong as below. It’s time to publish our new issue，looking forward to your reply.Thank you.
is it possible to rename an issues product for the App,
i forgot an "a" in the name, and now there's no correspondence with the id product on itunes
can you help? is quite urgent. Today 9.00 am was the pubblication date.
Please let me now.
thank you lot
We'd like to inform you that while continuing work on moving to a new and faster server infrastructure (hosted by OVH), we found a solution to avoid temporary system downtime. Therefore, we decided to delay the migration to give us time to deploy this new solution.
As a result there will be no migration nor system shutdown today Tuesday 11th of October, contrarily to what has previously been announced. For updates on the latest progress and servers status please follow our Twitter account @AquafadasStatus
We would like to apologise for mixed messages from our side. We strive to provide our clients with the best service and ongoing communication about our improvements efforts.
We have a new magazine issue launching really soon. I'm trying to figure out how this outage could affect the launch. If I upload a new issue on Sept 19th, will I have to worry about anything? Will app users be able to download the new issue on Sept 20? Or should I wait until the updates are made? Any estimate on how long this will take? 1 day? multiple days? Thanks for any information.
In V3 I would go to Titles, then click on the name of the magazine. Then click the Edit button, then the plus button(+) to add a new Issue Type. In v$ of Cloud Connect, I don't see an edit button or any way to make a new Issue Type. What am I missing? thanks!
Customer support service by UserEcho