Announcement:

Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

Have a question or a great idea? Search the forum above or submit a new post!

By Matthieu Kopp
CTO
@aquaticmatt
0
Answered
Hubert 2 years ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 2 years ago 6

Hi everyone,

i can't erase a test publication i've done in the Cloud Connect back office. I haven't activated the licences neither so where i've gone wrong ? Did anybody experienced the same issue ?

Thanks for your help.



0
Answered
Luis Torrente 2 years ago in Content Publication / Cloud Connect • updated by anonymous 2 years ago 4
Hi all,
I have a big problem:
I'm migrating an old app to Aquafadas system, but the apple bundle ID has "-" characters, and the Aquafadas system doesn’t allow to create new apps with this bundle ID, because Bundle ID can only contain dot(.) and underscore(_) as special characters (NOT “-“ characters) :((
Any ideas?
Thank you very much!
0
Answered
MerceR 2 years ago in Content Publication / Cloud Connect • updated by Manu Brossard 2 years ago 4
Hi,
I'm going to set-up a batch processing of some pdf in order to exporting to ePub3.
How can I to do in the cloud Connect? I have to create a Tittle? I have to ignore the product SKU, issue type?

Thanks

0

Bonjour,


Un plantage nous a été remonté sur Google Play.



Merci,

Antoine Mary

0
Under review
Ahmet Boyaci 2 years ago in Content Publication / Cloud Connect • updated by Hicham Tarhini 2 years ago 1
There is a section in Voucher Settings : Content Lifetime.

What is the app action after this time period completed ?
Can app delete expired issues automatically ?


0
Fixed

We have major problems to set push notifications in Cloud Connect . If the server is OK ? URGENT!!!!

0
Answered
Mike Lohrman 2 years ago in Content Publication / Cloud Connect • updated by anonymous 2 years ago 3
I have some questions about the App Statistics in the Cloud Connect portal. 

- Why does it only show stats for 15 day periods? It would be nice to be able to select a start and end date.

- Detailed CSV Export - On our newest app, the CSV file shows 645 total entries, 383 google play and 263 iOS. But the Devices(Since The Start) pie chart shows 56% iPhone, 27% iPad and 16% Android. That doesn't seem to match up with the CSV, what's going on there? Does the CSV show ZAVE downloads and not APP downloads?

- "Downloads in Period" and "Unique customers since the start", are these app downloads?

0
Under review
Antoine 1 year ago in Content Publication / Cloud Connect • updated 1 year ago 3

Bonjour,


J'ai chargé une parution hier en batch processing sur cloud connect. Je ne la vois toujours pas sur notre application et plusieurs clients se plaignent également du problème.


Que dois-je faire pour corriger ce problème ?


Cordialement,

Antoine Mary

0
Under review
Leobardo Cortés 2 years ago in Content Publication / Cloud Connect • updated by anonymous 2 years ago 3
Hello:

I want to create an aquafadas app but the publication file (ZAVE file) needs to be updated constantly.. How many times it can be updated? How much do I have to pay for each new update?

Thanks for your help