Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp
Alex Hurst 2 years ago in Content Publication • updated by Manu Brossard 8 months ago 7
Hello Aquafadas Team!

Thank you so much for helping us out all the time. I get a lot of help on this forum, but I have a suggestion. The user manual and video training database are really hard to navigate (for instance, a simple "next" to go to the next video in a series, rather than having to return to the Table of Contents) and much of the user manual uses screenshots or directions to content in an old view of the interface.

All I am trying to do right now is connect my publishing license to an issue and I can't find it. Anywhere. :/

Also, the video to Provisional certificates is mislinked to the video right before it. (These are just the problems I encountered today.)
Under review
Mike Lohrman 2 years ago in Content Publication / AppFactory // Next Gen App • updated 2 years ago 5
Is this a new'ish template? Looks like it's only available for the iPad, will it ever work universally on the iPad and iPhone? Thanks!
Greg Hargarten 2 years ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 2 months ago 12
I just upgraded my computer and can't seem to register Motion Composer on the new computer with the serial number. How do I get an Activation Key?
Manu Brossard 1 year ago in Content Publication • updated by Col 1 year ago 6

Yesterday we released AppFactory 4.2 for iOS which doesn't contains the following templates : Multi-title kiosk, Elegant kiosk, Wired kiosk and Spotlight kiosk.

They were all replaced by the Next Gen kiosk template. If you want to learn more about this template, please take a look at out knowledgebase.

Ria Sandilands 3 years ago in Content Publication 0
Get inspiration for creating enriched children's applications. The Gakken Store lets parents subscribe in the personal account area so their children can regularly access stories bursting with music, animations and the popular read-along-with-text feature.

bmyrick 4 days ago in Content Publication / Cloud Connect • updated by Kevin MARHIC (Support Tech) 2 days ago 6

We have an old app with many subscribers and issues. We have licensed for a Next Gen Light app. I have started building it. I used a different Bundle ID, but I think it needs to be the same as the previous app in order for it to be an upgrade. Is that correct? And if so, how do I change the bundle id?

Valentin 1 month ago in Content Publication / AppFactory // Next Gen App • updated by Jerome [Aquafadas] 1 month ago 4


Since few days, Apple need to have XCode 8.3.2 to generate an app. So I've install it and generate a new IPA from App Factory but still have an error in the application loader (see error above) and can't send my app for validation. I don't know what to do ...

ERROR ITMS-90534: "Invalid Toolchain. New apps and app updates must be built with the public (GM) versions of Xcode 6 or later, macOS, and iOS SDK or later. Don't submit apps built with beta software including beta macOS builds."

WARNING ITMS-90703: "Deprecated Xcode Build. Due to resolved app archives issues, we will be deprecating Xcode 8.3 on May 10, 2017, at which time app archives built with 8.3 will no longer be accepted by the App Store. Download Xcode 8.3.2 or newer, rebuild your app and resubmit."

Thanks for your help


Chris Phillips 2 months ago in Content Publication • updated by Jerome [Aquafadas] 1 week ago 2

eLearning: Is your offering SCORM compliant?

Under review
Ana Belén 2 months ago in Content Publication / AppFactory // Next Gen App • updated 2 months ago 9


I have an app created with the Next Gen template with different content for several languages. I need to go from the main store model that has a default language to another store model that defaults to another language. I have tried to put in the main store model a component of store models linking with the store model q I am interested but does not show it because the language is different. I have also tried to put an HTML5 / Web component with a deeplinking but in the simulator the app is closed.

How can I do it?

Tanks in advance

Ana Belén