Announcement:

Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

Have a question or a great idea? Search the forum above or submit a new post!

By Matthieu Kopp
CTO
@aquaticmatt
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Van Magazin adds interactivity to classical music: App of the Month, June

Ria Sandilands 3 years ago in Content Publication 0
A harmony of culture and classical music, the German digital magazine VAN is already making waves through the music sphere with its interactive design and captivating features.
Van-iPad
VAN Content
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Completed

Training Videos/User Manual Need Updating

Alex Hurst 3 years ago in Content Publication • updated by Manu Brossard 1 year ago 7
Hello Aquafadas Team!

Thank you so much for helping us out all the time. I get a lot of help on this forum, but I have a suggestion. The user manual and video training database are really hard to navigate (for instance, a simple "next" to go to the next video in a series, rather than having to return to the Table of Contents) and much of the user manual uses screenshots or directions to content in an old view of the interface.

All I am trying to do right now is connect my publishing license to an issue and I can't find it. Anywhere. :/

Also, the video to Provisional certificates is mislinked to the video right before it. (These are just the problems I encountered today.)
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Answered

"My Great Bookstore" template

Is this a new'ish template? Looks like it's only available for the iPad, will it ever work universally on the iPad and iPhone? Thanks!
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Answered

How do I get an activation Key for Motion Composer

Greg Hargarten 3 years ago in Content Publication / Cloud Connect • updated by John Roads 5 months ago 13
I just upgraded my computer and can't seem to register Motion Composer on the new computer with the serial number. How do I get an Activation Key?
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Completed

Next Gen Kiosk template now replaces single title and multi-title kiosks

Manu Brossard 2 years ago in Content Publication • updated by Arnaud Rossi (Head of Support) 4 weeks ago 7

Yesterday we released AppFactory 4.2 for iOS which doesn't contains the following templates : Multi-title kiosk, Elegant kiosk, Wired kiosk and Spotlight kiosk.

They were all replaced by the Next Gen kiosk template. If you want to learn more about this template, please take a look at out knowledgebase.

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Educational & exciting, the interactive digital kids app from Gakken: App of the Month March

Ria Sandilands 3 years ago in Content Publication 0
Get inspiration for creating enriched children's applications. The Gakken Store lets parents subscribe in the personal account area so their children can regularly access stories bursting with music, animations and the popular read-along-with-text feature.



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Answered

cloud analytics

StevenSUN 4 weeks ago in Content Publication / Cloud Connect • updated by Arnaud Rossi (Head of Support) 2 weeks ago 9

Hi Guys,


would like to know when the analytics on the cloud connect would be ready?


Thanks 

0
Answered

Where is the adjust-Framework?

In the newest releases I can't find the adjust Framework anymore. It's important for us. When will this framework get back?

0
Declined

Does anyone know the reason for this message : this certificate does not authorize the creation of this kind of kiosk. You can’t create this application

I downloaded a certificate for a NextGen App and I received this message:

this certificate does not authorize the creation of this kind of kiosk. You can’t create this application

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Answered

general information for an issue after licence expired

Fulvia SNSI WORLDWIDE 3 months ago in Content Publication / Cloud Connect • updated 2 months ago 5

Hello I would like to know if after a lisence for a kiosk is expired is it possible to update general information fo an issue? like for instance description and thumbnail images? 

Answer

Hello,


Yes, of course. If an Application Licence expired, the only limitation is that you will not be able to use the Application Certificate that you can get from CloudConnect to build a new version of your app using our tools.


You will still be able to update your descriptions, metadatas, thumbnails, etc.


Does this help?


Kind regards,

Kevin

Rakuten Aquafadas Support