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Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp
CTO
@aquaticmatt
0
Declined

WebReader - Flash content - add swipe gesture

Sotnas Design Lda 3 years ago in Content Creation / InDesign Authoring • updated 3 years ago 3
I know, i know, the flash content is to become obsolete.
But while the HTML5 is not completely development, with full and good features that so far, the flash version has, is complicated, add to the flash version, the swipe gesture in the scroll, slideshows, etc.?

Only a good idea... but a great add-on!
Thank you
0
Not a bug

BannerZest Pro Asks Me to re-Register Each Time

David Maples 2 years ago in Content Creation • updated by Arnaud Rossi (Head of Support) 4 weeks ago 4

Each time I load BannerZest Pro, it requires me to enter the serial number to use it. When I close it, it gives me this error message:



And then we have to do it again. Is there a fix for this?

0
Completed

Problems with objects

Kyoshi Santos 2 years ago in Content Creation / InDesign Authoring • updated by Manu Brossard 2 years ago 5

Hi guys!
I've got some troubles about some objects exported in AVEMagHD.
These objects are exhibited in different sizes, when I created with same size in InDesign.



Apparently, the graphic objects with contains text frames grouped don't have problems.

Thanks for helping
Kyoshi


0
Answered

Black background in AVEMAG

Kyoshi Santos 2 years ago in Content Creation / Aquafadas Viewer iOS • updated by Arnaud Rossi (Head of Support) 2 weeks ago 7

Hi guys!
Suddenly, my project in aquafadas viewer doesn't work, only black background appears, this happened after I export the project in .dpe, but I don't know if this is related.

I tried create a new project with same archive, but the error continued.

Anyone know why this happens?




Thanks!

0
Answered

Issue with search function/alignment. I have some AVEPDFdocuments that I am having issues with. If I click on "Generate EPUB in images" the search function stops working but if I turn it off I have many, many alignment issues. Please Help!!

Jinne1 2 years ago in Content Creation / InDesign Authoring • updated by Arnaud Rossi (Head of Support) 4 weeks ago 5
What the title says. Our books have a ton of text inside a ton of speech bubbles so the alignment issue becomes very apparent. We are looking to have the search function so I would have to have "Generate EPUB in images" off but it creates a ton of alignment issues.
0
Declined

Where can I fine the Jivaro App

ramosfr59 2 years ago in Content Creation / ComicComposer • updated by Arnaud Rossi (Head of Support) 4 weeks ago 1

I was looking for the Jivaro comicbook reader. the Web says the it is here but, after searching for a while I am unable to find it. Any help would be appreciated. Thank You.

0
Answered

Only five pages uploaded

Tecnologia YesWeTap 3 years ago in Content Creation / Cloud Authoring • updated by Arnaud Rossi (Head of Support) 4 weeks ago 6
I've uploaded a new issue using  batch processing as every month but, when I go to Cloud Authoring to enrich it, I only see 5 pages. Is there anything else we have to do now since your site has changed.

We need the issue online today.
Thanks in advance.
0
Answered

Next Generation Viewer

A Great feature, indeed!
But with some issues.
- Sublayout enrichment - No Scroll



Navigation mode disable don't works. Swipe always. I'm right?

Thank you
0
Not a bug

video enrichment with an url and android compatibility

nath 2 years ago in Content Creation / Aquafadas Viewer Android • updated by Arnaud Rossi (Head of Support) 4 weeks ago 6
Hello,
I have integrated a video .MP4 (with an url given by the customer and hosted at buto.tv/. It works on the ipad viewer but not on android. Thank you for your help.
0
Answered

Motion Composer will not update responds with update not digitally signed.

py2k 2 years ago in Content Creation • updated by Arnaud Rossi (Head of Support) 4 weeks ago 1
As above