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By Matthieu Kopp
JayT 2 years ago in Content Creation • updated by Jerome [Aquafadas] 2 years ago 3
We have not been successful in publishing our Bannerzest animation to our web server using ftp. We have successfully FTP'd this animation to the same server in the past multiple times using the same settings. (We are using the same ftp settings that we used successfully in version 1.6.8 in 2014 but nothing is being uploaded to the server now.)

We get a message from Bannerzest that the files were successfully uploaded and "view page now" but this produces a browser error "page now found" using Safari browser on Mac running OS X 10.10.5. TestPage.html does not open. We checked the server and know that there are no files on the server.


in android, characters are appearing to divide words.

letter is replacing the word script division

in a few words, not all

I hope to have news for you soon


Under review
Salvador L. de Azua 2 years ago in Content Creation / InDesign Authoring • updated 1 year ago 2
Under review
Xavier 2 years ago in Content Creation / Aquafadas Viewer iOS • updated 2 years ago 2


I have to update Viewer for an iPad on iOS 6.1.3, and It seems to be that the last version available for my iOS is Viewer 3.6.1.

When I want to launch it, I can see that screen (reduce view) and it crashed systematically.

Is there any possibility to download and old version?



Not a bug
Communication GTPS (GTPS-COM) 2 years ago in Content Creation / InDesign Authoring • updated by Edward paul 3 months ago 5

Hi, My inDesign CS6 under Mac OS X El Capitan is crashing all the time. I uninstalled Aquafadas authoring tools, and it's now working, but I need to complete a project, so what can I do to make these tools works properly?

Thanks in advance.

Under review
Hubert 2 years ago in Content Creation / InDesign Authoring • updated 2 years ago 3
je rencontre quelques difficultés avec l'enrichissement HTML. Je souhaiterais pouvoir zoomer dans une image. J'ai donc créé une page HTML qui contient l'image. Tout fonctionne parfaitement le zoom et le scroll. Cependant, je ne parviens pas à cacher les barres de scroll. La balise overflow:hidden est sans effet. De même, la présence de ces barres décale le contenu à l'intérieur du container.
Sauriez-vous comment contourner ces deux problèmes ?
Merci par avance.
Adriana T 2 years ago in Content Creation / InDesign Authoring • updated by Jerome [Aquafadas] 2 years ago 2

When I try to do an update and/or reinstall Aquafadas, my anti-virus indicates the presence of the virus (TROJAN) "Swf.Exploit.CVE_2015_7645" in the "AVE Interactivity.swf" file. 
I've uninstalled/reinstalled Indesign CC 2015, I updated my Flash player, uninstalled Aquafadas but each time the anti- virus puts the file "AVE interactivity.swf" in quarantine. 
So, I can not install the Aquafadas plug-in.
Does someone know by chance what is going on? What should I do ? Have you had the same problem?

Thank you very much!

Col 2 years ago in Content Creation / Aquafadas Viewer iOS • updated by Jerome [Aquafadas] 2 years ago 3

Hi there

I see that there have been a few software updates recently, with what looks like lots of bug fixes, this is great news.

However, I do not see the update in the Viewer for iOS App. I know I can use the Simulator, but this is not a realistic representation of what actually happens on devices.

When do you think the Viewer App update will be available to test these new bug fixes?



JohnH 3 years ago in Content Creation • updated by Cédric Malet (Marketing Director) 3 years ago 2
Just a small question, are you compatible with OpenGL? I have a tonne of 3D files.
Under review
Freiland WIEN 2 years ago in Content Creation / InDesign Authoring • updated by anonymous 2 years ago 1
Hi, I have added a youtube video through the html page enrichment. This of course requires an internet connection to view, and this is where I have a problem. When I'm already in the article without internet connection – and in order to watch the video – turn on my internet connection, the web content does not automatically load. Is there a way to trigger/reload the web content/html page without leaving the article?