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Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp
CTO
@aquaticmatt
+4
Answered

Can't get more licenses

saranya@80root.com 11 months ago in Content Creation / Cloud Authoring • updated by Arnaud Rossi (Head of Support) 3 weeks ago 18

I can't get more licenses on www.cloudauthoring.com

+1

How do I set up links from a table of contents page in Cloud Authoring?

Thanks, Benjamin, for your instructions on setting up external links. That worked beautifully. But now I would like to set up links from the table of contents page to the pages where each chapter starts. I have tried using the buttons, and supposedly setting up links to specific pages, but it did not work.


Would you please send me instructions about how to do this?


And I hope I can hear from you by noon Pacific time on Wednesday, September 14. I am on deadline with this ebook.


Thanks!

Ruth

0
Answered

My Cloud Connected can't connect to server

Jazlap 2 weeks ago in Content Creation / Cloud Authoring • updated by Arnaud Rossi (Head of Support) 2 weeks ago 1

Dear All

My cloud Connect is showing this ERROR (-8995) for a while. I can't update anything. 

0
Answered

Can more than one person edit a publication in cloud author?

Damian Gibbs 2 months ago in Content Creation / Cloud Authoring • updated by Katherine (Support Tech) 1 month ago 1

Is it possible to do the above, cannot see a way in Cloud Author to add coworkers to a project?

Answer

Hello,


The option to add coworkers in Cloud Authoring is not available, but this is a good suggestion that we will keep in mind.


Kind regards,

Katherine Carrillo

0
Under review

Fraud, Unusable app !

Manuel Jor 8 months ago in Content Creation / Cloud Authoring • updated by Katherine (Support Tech) 8 months ago 1

I paid 1200 USD last year to this company for the purchase of a license to publish an App through Cloud Authoring. The company stole my money and the App was never published due to technical errors on its server. It is a shame to work that way at the expense of others !!! Manuel Jorquera.

0
Declined

upload pdf

SophieGirardot 10 months ago in Content Creation / Cloud Authoring • updated by Arnaud Rossi (Head of Support) 2 weeks ago 1

Bonjour,

Pour des raisons de rentabilisation de notre magazine, nous allons le passer, non plus en format numérique, mais sous pdf.

Sans doute faut-il automatiser la génération de nos nouvelles publications sous pdf et faire ou nous informer des réglages à faire dans Cloud Authoring pour lier notre titre medisite magazine avec Cloud Connect.


Nous mettons en ligne le 20/02.

Pourriez-vous effectuer la modification nécessaire au plus tard pour le 17 au matin ?


Merci.



0
Fixed

Cloud Authoring

MDV 12 months ago in Content Creation / Cloud Authoring • updated by Manu Brossard 12 months ago 5

Is there a problem with this page: "http://cloud-tools.aquafadas.com/en/#/login" ?

Answer
Manu Brossard 12 months ago

problem solved

0
Answered

Sauver la lecture guidée en modifiant le pdf

Bert 1 year ago in Content Creation / Cloud Authoring • updated by Arnaud Rossi (Head of Support) 2 weeks ago 1

Bonjour,


J'ai une erreur dans le texte de mon pdf mais je viens de finaliser la lecture guidée.

Comment puis je uplaoder un nouveau pdf en conservant la lecture guidée de l'ancien pdf ?


Merci pour vos réponses

0
Fixed

Trying to purchase an ePub license

Ruth Schwartz 1 year ago in Content Creation / Cloud Authoring • updated by Manu Brossard 1 year ago 4

I think something is wrong with your website and shopping cart. When I click on the Purchase button from the Export screen inside the new version of Cloud Authoring, it takes me to a page where I can navigate to the ebook purchase page. However, when I click on the purchase link, nothing happens. Actually, I have tried this several times, and every once in a while it takes me to a checkout page. But sometimes it has me purchasing three or more licenses, which I do not want to do at this time. Occasionally, I can get it to just be one license, but when I click on Checkout, I get an error message: "Oops! Something went wrong with your order. Try to submit your request again. If the problem persists, please contact the support." which brought me here. I do hope you can get this working soon. I have this one fixed layout ePub that I need to finish and I have another one. I really like your software, and don't really want to go looking for something that works as well just because your shopping cart is messed up.


0
Answered

Problem in Cloud Authoring!

Manuel Jorquera 1 year ago in Content Creation / Cloud Authoring • updated by Arnaud Rossi (Head of Support) 4 weeks ago 2

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I have a problem in Cloud Authoring, I have made corrections and new PDF uploaded into my App and when I wanted to export my app as IPA, is a error occurred and has blocked this process. Can You help me and unlock the building process?