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By Matthieu Kopp
Not a bug

Bouton télécharger dans le kiosque inopérant

SophieGirardot 3 years ago in Content Publication / AppFactory // Next Gen App • updated 3 years ago 3
Depuis l'ajout d'un second fichier apple (HD ou retina) le bouton télécharger proposer dans la bibliothèque du kiosque sous apple ne fonctionne plus. Je ne vois pourtant pas d'anomalie dans publish.
Que faire ? Merci pour votre retour rapide. Sans le bouton télécharger nous perdons des téléchargements en quantité.

Is it possible to change kiosk template after publishing?

Kirsi Ervasti 2 years ago in Content Publication / AppFactory // Next Gen App • updated by Jerome [Aquafadas] 2 years ago 2

I have published my application in AppStore by using AVE Reader kiosk template that supports only iPad. Now I noticed that there is a new template available that supports both iPad and iPhone: Remote Reader (universal).

Is it possible for me to change the kiosk template that my application uses? I would generate a new project in AppFactory with Remote Reader (universal) template, export the application and send it to AppStore as a new version from my existing application?

If I make a new AppFactory project with Remote Reader (universal) template, can I use the same certificate as before with my AVE Reader project?


Mise à jour application Android


Où puis-je trouver de la documentation décrivant le processus pour mettre à jour notre application Android ?



Antoine Mary


Android templates, should they work for tablets and phones?

I'm using the Kiosk template for Android and it works on the tablet. When I try and find it on the Google Play store on my Android phone test device It doesn't show. I also don't see any phone listed in the Google Play control panel for my app. Is it a universal app template?


Hello Mike, yes all Android Kiosk templates are universal (Smartphone / Tablet ready)!


Exporting to Device via AppFactory iOS


I'm testing exporting the app for Release as well as for Distribution (using the Remote Reader template).

I've successfully exported the .IPA for Release and have also successfully tested this .IPA on my iPad.

But when I try to export the .IPA for Distribution, it does not detect the necessary Certificate needed to save the .IPA file correctly.

I would just like to know if this has anything to do with any of the settings on Cloud Connect. If I'm ready to export the .IPA for Distribution, do I need to uncheck "Test" for my Title and the Issue? Or does this not have any effect on that at all and exporting it should still work despite "Test" being checked?

I hope someone can enlighten me on this.

Thank you!


Is there any way to change App name and icon after publishing App?

woogi 2 years ago in Content Publication / AppFactory // Next Gen App • updated by Arnaud Rossi (Head of Support) 4 weeks ago 1

when I made and use a App with " Publisher Pro Pack", Is there any way to change App name and icon after publishing App? What about In-House distribution?


Issues of today uploaded one App in iTunes Store...

Dear developer,
We have discovered one or more issues with your recent delivery for "ABAG Brazilian Yearbook of GA for iPhone". Your delivery was successful, but you may wish to correct the following issues in your next delivery:
Missing 64-bit support - Beginning on February 1, 2015 new iOS apps submitted to the App Store must include 64-bit support and be built with the iOS 8 SDK. Beginning June 1, 2015 app updates will also need to follow the same requirements. To enable 64-bit in your project, we recommend using the default Xcode build setting of “Standard architectures” to build a single binary with both 32-bit and 64-bit code.
After you’ve corrected the issues, you can use Xcode or Application Loader to upload a new binary to iTunes Connect.
The App Store team

AppFactory iOS no more compatible ?

Hubert 2 years ago in Content Publication / AppFactory // Next Gen App • updated by Jerome [Aquafadas] 2 years ago 5

Hello, i have two new bugs on my computer :

1/ Since the update of Xcode to version 7.1, AppFactory is not able to launch anymore.

2/ Since the last update of AppFactory when i double click on my project, it opens the viewer installer instead of AppFactory.




Elegant kiosk and title

I have just created my Elegant Kiosk. I can see it on my ipad and ios simulator. The title already exist and I can see it in Cloud Connect.
Unfortunately I'm not able to load in my kiosk. So i I don't see the title in my kiosk (neither on my ipad neither on ios simulator).
Could you give me some advice to solve this problem?
Ester Crisanti

Bundle ID

Willem 3 years ago in Content Publication / AppFactory // Next Gen App • updated by Manu Brossard 3 years ago 2
Bonjour , nous avons un problème avec le bundle ID de notre application . Actuellement le bundle ID est : com.mediacrossing.journalnumeriqued_aquitaine, seulement, apple n'accepte pas '_' dans les bundle ID, est il possible de renommer le bundle ID en : 'com.mediacrossing.journalnumeriquedaquitaine ?