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By Matthieu Kopp
CTO
@aquaticmatt
0

I am updating an app from iPad only to add iPhone but my build now does not autostart the audio tracks when the page is entered. What could be causing this? When I test in Viewer, all is fine but when I test the Release version - you now have to hit the play button to make the audio run. It wasn't true in the previous version - even now when I load it.

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Under review
Thomas Bijon 6 months ago in Content Publication / AppFactory // Next Gen App • updated 5 months ago 2

I have updated Xcode to 8.1 and since Appfactory for iOS 4.6.3 has an error telling that it can't find Xcode.

I have already opened and close Xcode since I updated it.

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Under review
yoshitaka sato 6 months ago in Content Publication / AppFactory // Next Gen App • updated 6 months ago 2

Hi,when I'm trying to start AppFactory 4.6.3, an Error Message occurs.


Error while detecting Xcode version.


I had already updated latest version of Xcode (8.1) and also opened it.

How can I open AppFactory 4.6.3?

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Answered
Nicole Severino 7 months ago in Content Publication / AppFactory // Next Gen App • updated by Jerome [Aquafadas] 7 months ago 5

Hi again,


Can I still update my app's icon and startup/loading screens (but still with the same version of appFactory) after my Single Document App License expires?


If not, do I need to purchase another Single Plan? Or can I just purchase 1 iOS app license?


Thank you.

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Answered
Mike Lohrman 7 months ago in Content Publication / AppFactory // Next Gen App • updated by Jerome [Aquafadas] 7 months ago 3

We have an app that is using the old, unsupported Kiosk template. I want to upgrade it to the new Next Gen Kiosk Universal template. What is the best way to do that? Should I open my original appfactory document and is there a way to switch app templates without needing to add all information/graphics in again? Or will I need to start fresh with the app and a blank template?

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Answered

we are trying to create a multi title kiosk and we do not understand what is the loading image for.

here the screenshot.

Answer

Hello,


This image is displayed when you open the app, and it is still loading (before displaying the store). Depending on the device it can stay more or less time, but anyways you can use this as a splash screen.


Does this answer your question?


Best regards,

Kevin

Aquafadas Support

0
Not a bug

Place where I should enter Store model key was in the "General Settings kiosk" and now he's gone.

Where do I enter the store model key in this version AppFactory iOS Version 4.6.1 (v11063)?
Answer

Hello,


You can define this directly in CloudConnect:

  • Head to your Store Models in CloudConnect
  • Locate the Store Model you want your users to land on
  • Click the circle in the top left to define it as your Main Store Model

And you should be set. Does this help you?


Best regards,

Kevin

Aquafadas Support

0
Answered
nath 7 months ago in Content Publication / AppFactory // Next Gen App • updated by Kevin MARHIC (Support Tech) 7 months ago 3

Bonjour,

Est-il possible d'avoir des vignettes horizontales dans le kiosque next gen app Light ?

Meme si j'ai uploadé des vignettes horizontales dans le cloudconnect, elles apparaissent dans un "emplacement" vertical (rectangle blanc ombré), voir capture écran.


Answer

Bonjour,


Pour personnaliser ceci, vous pouvez aller dans votre titre sur CloudConnect, dans l'onglet Metadata/"Physical" Data (cf capture):



L'unité indiquée (mm) est juste indicative, vous pouvez utiliser la taille en pixels de l'image, ces deux champs ne servent qu'à calculer le ratio de vos vignettes.


Ceci répond-il à votre besoin?


Cordialement,

Kevin

Support Aquafadas

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Answered
amidan07 7 months ago in Content Publication / AppFactory // Next Gen App • updated 7 months ago 5
0

The new AppFactory 4.6.3 is available. This release adds the Foxit library update which fixes Play Store warning about libpng security vulnerability. You can now update your Android app to avoid the Google warning.