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By Matthieu Kopp
Dear developer,
We have discovered one or more issues with your recent delivery for "ABAG Brazilian Yearbook of GA for iPhone". Your delivery was successful, but you may wish to correct the following issues in your next delivery:
Missing 64-bit support - Beginning on February 1, 2015 new iOS apps submitted to the App Store must include 64-bit support and be built with the iOS 8 SDK. Beginning June 1, 2015 app updates will also need to follow the same requirements. To enable 64-bit in your project, we recommend using the default Xcode build setting of “Standard architectures” to build a single binary with both 32-bit and 64-bit code.
After you’ve corrected the issues, you can use Xcode or Application Loader to upload a new binary to iTunes Connect.
The App Store team
Under review
Hubert 2 years ago in Content Creation / InDesign Authoring • updated 2 years ago 3
je rencontre quelques difficultés avec l'enrichissement HTML. Je souhaiterais pouvoir zoomer dans une image. J'ai donc créé une page HTML qui contient l'image. Tout fonctionne parfaitement le zoom et le scroll. Cependant, je ne parviens pas à cacher les barres de scroll. La balise overflow:hidden est sans effet. De même, la présence de ces barres décale le contenu à l'intérieur du container.
Sauriez-vous comment contourner ces deux problèmes ?
Merci par avance.
Adriana T 2 years ago in Content Creation / InDesign Authoring • updated by Jerome [Aquafadas] 2 years ago 2

When I try to do an update and/or reinstall Aquafadas, my anti-virus indicates the presence of the virus (TROJAN) "Swf.Exploit.CVE_2015_7645" in the "AVE Interactivity.swf" file. 
I've uninstalled/reinstalled Indesign CC 2015, I updated my Flash player, uninstalled Aquafadas but each time the anti- virus puts the file "AVE interactivity.swf" in quarantine. 
So, I can not install the Aquafadas plug-in.
Does someone know by chance what is going on? What should I do ? Have you had the same problem?

Thank you very much!

Col 2 years ago in Content Creation / Aquafadas Viewer iOS • updated by Jerome [Aquafadas] 2 years ago 3

Hi there

I see that there have been a few software updates recently, with what looks like lots of bug fixes, this is great news.

However, I do not see the update in the Viewer for iOS App. I know I can use the Simulator, but this is not a realistic representation of what actually happens on devices.

When do you think the Viewer App update will be available to test these new bug fixes?



JohnH 3 years ago in Content Creation • updated by Cédric Malet (Marketing Director) 3 years ago 2
Just a small question, are you compatible with OpenGL? I have a tonne of 3D files.
Under review
Freiland WIEN 2 years ago in Content Creation / InDesign Authoring • updated by anonymous 2 years ago 1
Hi, I have added a youtube video through the html page enrichment. This of course requires an internet connection to view, and this is where I have a problem. When I'm already in the article without internet connection – and in order to watch the video – turn on my internet connection, the web content does not automatically load. Is there a way to trigger/reload the web content/html page without leaving the article?
Under review
Alex Hurst 2 years ago in Content Creation • updated by Hicham Tarhini 2 years ago 1
Hello everyone!

My magazine company is trying to export our magazine in HTML5 format to get webreader capabilities and have hit a snag. Our output (which I'm not really sure how to test; I'm not a coder and I can't seem to find a great deal of documentation for this format) seems to work okay, however, we're using Magzter as a server, and they have told us that they need an HTML5 format that can be viewed offline, or customers may get an "unavailable" notice.

Is there a way to export or set up the HTML5 file to be viewable offline if needed?
Under review
Hubert 2 years ago in Content Creation / InDesign Authoring • updated by Hicham Tarhini 2 years ago 9
j'ouvre un nouveau topic concernant les applications multilingues. Je dois réaliser un magazine en français et en anglais. Je voudrais éviter l'astuce qui consiste à intégrer deux zaves dans un zave.
J'ai vu sur le forum qu'il était visiblement possible d'uploader deux zaves (un .fr et un .en) dans le back-office et que le bon format serait distribué en fonction de la langue du device qui télécharge comme pour un zave normal et un zave retina. Une seule licence permet-elle de faire cela ou faut-il en acheter deux ?

Autre hypothèse de travail, l'utilisation de l'enrichissement "Conditions". Peut-on créer la condition (le choix de la langue) sur la page du sommaire par exemple et l'appliquer automatiquement sur l'ensemble des pages du magazine ? Pour poser la question différemment, la variable "générée" par l'enrichissement est-elle utilisable sur l'ensemble des pages ou est-elle contextuelle (liée à la page uniquement) ?

Merci par avance pour votre aide.
Bonne journée.
Kaushik Das 3 years ago in Content Creation • updated by Manu Brossard 3 years ago 12
Hi Aquafadas team,
I want to purchase a lisence but before that have some questions.
  1. I want to create a IOS standalone app. Not the one which opens in a Aquafadas app or in news stand. Is this possible? 
    1. If possible which license should i buy? All i need is one single IOS app. 
    2. Do i need to purchase a Apple developer account for it?
    3. Is it possible to try this option before paying for the license?
  2. The indesign plugin can export a project as .dpe. How is that converted to an IOS app? Any document/video which i should refer to which shows how to convert an indesign document to an IOS app.
Denny Denny Louis 2 years ago in Content Publication • updated by Kevin MARHIC (Support Tech) 2 years ago 6


I am having some trouble in AppFactory iOS. I am trying to publish an iPhone app using the AVE Reader template, and when I go to place in the ZAVE file and AVE Certificate, the AVE Certificate (manifest.zavec) is not being accepted by the program (as shown in the image below).

For the record, I am using AppFactory iOS Version 4.2.3 (v9153), and have also tried using older versions, all versions have been giving me this error. Just to remind you, I am using the AVE Reader template in AppFactory.

The ZAVE I am using has been generated from the InDesign Authoring software for Mac, Version 3.7.1. I tried Version 4.0.0 of the InDesign Authoring software, but it caused a lot of bugs to my ZAVE file. I am using InDesign CC 2015.

And as far as I know I have followed every step in CloudConnect to set up the app correctly. The ZAVE has been uploaded to Dropbox, with the link ending in ?=dl1 . I also tried uploading the ZAVE to Amazon S3 to see if that made a difference, but it didnt.

The ZAVE file works perfectly when testing in the Aquafadas Viewer app.

I'm really not sure what to do from here, and I have a very short deadline to work to.

If I could please get some urgent help on this issue it would be very greatly appreciated.




Hello again,

OK, so we finally managed to pinpoint what was happening. There is a bug that corrupts certificates by adding an empty line at the beginning of the files.

Here is a "workaround" for this issue:

  • Open the Zavec file in any text editor (TextEdit on Mac, Notepad on Windows should do the trick)
  • Delete the empty line you will find at the beginning of the file
  • Save your fixed zavec file
  • Add the zavec to your AppFactory project and you should be in the green

For now this should be enough and allow you to go forward and publish your apps. The problem on the certificate generation should be hotfixed on CloudConnect as soon as the reason this empty line appears is found. Until then, if your certificate fails in AppFactory, be sure to open it and remove that empty line!

Again, sincere apologies to everyone affected by this issue. In case you have trouble fixing your zavec file, do not hesitate to check back with us.

Best regards,


Aquafadas Support