Hi - I reported this previously but have had no response, since el capitan came out I have been unable to save any changes or create and save any new presentations. can you please advise when this bug will be fixed - the options are there and not greyed out but nothing happens when I choose them therefore the software is rendered useless. I tried using the submit bug/support function within the app but this also failed. Please help!
Following installation of the new version 3.6.1 to avoid the 'cannot save in el Capitan' bug, the application no longer allows me to insert video files. I have tried mp4, m4v and mov clips, I have tried longer clips, shorter clips and have tried to check it is not an issue with the file size/format/durations but all of them just don't insert and the application displays a message 'Setting up Media 1/1 for insertion...' but the task never completes.
Having waited over 4 months for the bug fix to allow saving of files so a quick turnaround for this would be great - this was not a cheap product to purchase and I have been unable to use if for quite some time now so any support is much appreciated.
MotionComposser (1.84) is not working anymore. It says " Your Version of Flash Player is too old for MotionComposer (10.3.183)". But I have the newest Flash version running on 10.11.6.
I fear that MotionComposer is too old for Flash. It needs an update.
Is there such a thing as version 3.6.0? I am using 3.5 with MacOSX 10.9.5 (yes I know its old, but works great) but it keeps crashing on me, So I tried to upgrade to 3.6.1 and it crashes even more, plus I cannot find the templates for the book layouts that I used to use. Is there a version in between these? 3.6.0? if so where can I download it and test it, thanks.
No!!!!! I can't believe you are dropping PulpMotion Advance! Its the best photo integration software for turning my photos into a video! Any alternatives or options of anyone taking over this app? I have used it daily for the last six years!
Customer support service by UserEcho