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+8
Jeni Fallone 1 year ago in PulpMotion • updated by Diouf 8 months ago 36

Hi - I reported this previously but have had no response, since el capitan came out I have been unable to save any changes or create and save any new presentations. can you please advise when this bug will be fixed - the options are there and not greyed out but nothing happens when I choose them therefore the software is rendered useless. I tried using the submit bug/support function within the app but this also failed. Please help!

+5
solarionas 8 months ago in BannerZest • updated by snoopyst 4 months ago 14

BannerZest 4 and Pro does not work with Sierra.

You can't drag and drop image to work with.

Is there any fix for this?

+2
Jeni Fallone 1 year ago in PulpMotion • updated by Joe Savage 9 months ago 6

Following installation of the new version 3.6.1 to avoid the 'cannot save in el Capitan' bug, the application no longer allows me to insert video files. I have tried mp4, m4v and mov clips, I have tried longer clips, shorter clips and have tried to check it is not an issue with the file size/format/durations but all of them just don't insert and the application displays a message 'Setting up Media 1/1 for insertion...' but the task never completes.


Having waited over 4 months for the bug fix to allow saving of files so a quick turnaround for this would be great - this was not a cheap product to purchase and I have been unable to use if for quite some time now so any support is much appreciated.


thanks

Jeni

+2
Rafael Inigo Pavlovich 2 years ago in BannerZest • updated by iggy 1 year ago 14
Have downloaded from apple and what i see is that the app is very unstable, it collapses then when reopens does not link the files dragged yo the media area nor remembers the FTP server data, So I have to reload everything every time. Need help ASAP
+1
Adriano 10 months ago in BannerZest 0

Bom Dia


Eu tive que formatar meu sistema operacional e usado Windows 7 e Windows agora instalados 8.1, preciso reinstalar BannerZest.
+1
musiberti 11 months ago in Motion Composer • updated 11 months ago 2

MotionComposser (1.84) is not working anymore. It says " Your Version of Flash Player is too old for MotionComposer (10.3.183)". But I have the newest Flash version running on 10.11.6.

I fear that MotionComposer is too old for Flash. It needs an update.

0
Completed
Allison Reber (Communication Director) 1 month ago in PulpMotion • updated 1 month ago 1

We are no longer market software like PulpMotion. It's been one of the first desktop apps created by Aquafadas but today our key focus are digital publishing and enterprise apps creation. We apologise for any inconvenience and we'd like to thank our community of users for their loyalty.

0
Completed
Allison Reber (Communication Director) 1 month ago in Motion Composer • updated 1 month ago 1

We are no longer market software like MotionComposer. It's been one of the desktop apps created by Aquafadas but today our key focus are digital publishing and enterprise apps creation. We apologise for any inconvenience and we'd like to thank our community of users for their loyalty.

0
Answered
A.B. 2 months ago in Motion Composer • updated by Jerome [Aquafadas] 2 weeks ago 2

You're taking motioncomposer from the market, not leaving the possibility to download the software for backup and you do not even inform your clients! :-( :-(. What alternative software do you suggest for us?!?

0
suwannee read 3 months ago in BannerZest • updated by Jerome [Aquafadas] 3 months ago 3

could you pleas refund me money back as it doesn't work on my Mac