Your comments

Hello,


I am forwarding your request to the marketing dept., they will contact you soon.


Please accept our apologies for the inconvenience.


Kind regards,

Kevin

Rakuten Aquafadas Support

Bonjour Jérôme,


Le zave est un format de contenu, afin de le diffuser via l'App Store vous aurez en fait besoin d'une application.

Cette application peut être construite avec nos outils, si vous disposez des licences adéquates.


Nous proposons également un service, comme cela semble vous intéresser, grâce auquel nous nous occuperons de cette phase.


Si cela vous conviendrait, je peux vous mettre en contact avec un commercial.


Cordialement,

Kevin

Support Aquafadas

Bonjour,


N'oubliez pas qu'il faut qu'AQ Viewer soit lancé sur l'iPad au moment de l'envoi depuis InDesign.


Lorsque le viewer sur l'iPad est prêt, vous pouvez aller dans les paramètres (engrenage en haut à gauche), qui vous indiquera une URL.



Entrez cette URL dans le navigateur du poste depuis lequel vous voulez envoyer votre contenu; si une page s'affiche, c'est que le viewer est prêt à recevoir le contenu.


Egalement, si l'envoi direct depuis le plugin ne fonctionne pas, vous pouvez utiliser la fonction de récupération du fichier zave, et l'envoyer manuellement en utilisant cette page. Entrez simplement un nom, glissez-déposez votre zave (ou allez le chercher), et vous verrez la progression dans la barre de statut de votre navigateur.


Ceci vous aide-t-il?


Cordialement,

Kevin

Support Aquafadas

No problem! Have a nice day.


Kind regards,

Kevin

Aquafadas Support

Hello Brian,


I have unassigned the app licence. You can now go to the apps section on CloudConnect, access your old app, and click "Attribute" in the licence window, then pick your AppLight license.

You will then be able to download the app certificate and build your app using AppFactory.


Please let me know if you encounter difficulties.


Kind regards,

Kevin

Aquafadas Support

Hello,


To upgrade, you need to use the same bundle ID indeed.


When accessing your App on the CloudConnect Portal, if it has no assigned licence, you should have an "assign" button which will allow you to assign your NextGen Light licence to your old app.


After that, simply download the app certificate, and put it into your AppFactory project - it will automatically fill in some fields such as app name and bundle ID, and enable you to build your application with the renewed licence and the right bundle ID. This will then allow you to push your iOS and/or Android build(s) to the respective stores, who will then prompt your users to update their app after your update is reviewed.


Have you created a new app using your licence on CloudConnect? If so we will simply need to unassign it, and reassign it to your old app.


Kind regards,

Kevin

Aquafadas Support

Hello,


At the moment, avatars are defined using the Gravatar service. Simply register your CC email with them, and upload a picture.


By the way, the one you see here (on your screenshot) is the default one (when no gravatar account is linked to the email you are using to connect).


Does this help you?


Kind regards,

Kevin

Aquafadas Support

Pas de problème! Bonne journée.


Cordialement,

Kevin

Aquafadas QA

Hello,


We cannot hide or remove it. Since we are using it, we (and by extension, you) have to comply to the licence requirements, notably for the Apache Licence v2.0 :

4. Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without
modifications, and in Source or Object form, provided that You
meet the following conditions
:


(a) You must give any other recipients of the Work or
Derivative Works a copy of this License; and


(b) You must cause any modified files to carry prominent notices
stating that You changed the files; and [...]

Sorry this causes you trouble, but there is no way around this.


As a side note about the inclusion of open-source software and libraries as a security issue, this is kind of a hot topic and subject to debate, I suggest you consult this Wikipedia page and the related sources.


Bottom line is that open source is not necessarily a problem, a contrario it can lead to actually increased security.

Furthermore, since we are using these libs anyway, it's probably not a good idea to "hide" the fact that we are to your clients.


I hope you understand.


Kind regards,

Kevin

Aquafadas QA

Bonjour,


Au moment de sa récupération, assurez-vous de ne pas avoir mis de mot de passe sur le certificat. CloudConnect ne peut pas lire de certificat protégé par mot de passe.


Est-ce que ceci vous aide à résoudre votre problème?


Cordialement,

Kevin

Aquafadas QA