I tested your app in iOS (version 9.3.5) and Android, and it seems to work fine. Please try again after installing the new version of iOS AppFactory 4.7.3.
If it still doesn't work, please tell us what to do in order to see the problem you mentioned, and if possible attach a screenshot.
Pouvez-vous me dire quels sont les versions et les logiciels que vous utilisez s'il vous plaît?
Et si possible ajouter une capture d'écran.
Hello Ana Belén,
I tested the store models in another app, and the use of languages worked fine.
Please check this page and you will find all the necessary info about the store models and localization languages (there's an option to show the available languages)
Hope this can help you.
I've tested your app and it seems to work with the first option in Main store model 'homeesp1'. So you can keep the first component and delete the html 5.
Please also update the tools, Indesign Authoring 4.6 and AppFactory 4.7.2
Then generate your app again and send me your feedback.
Ok, I've got it. So you want to go from your main store model 'homeesp1' that is in Spanish to which store model?
Could you send us your cloud connect account ID as private message please?
Please check if the URL that you are using has a SSL certificate.
The license information is mandatory in order to follow legal rules. We can not remove it.
After changing your email in the Cloud Connect you will receive a confirmation email and then you will be able to modify your password.
I send you the information about configuring your app in Android and iOS, I hope you find it useful.
Customer support service by UserEcho