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Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp
CTO
@aquaticmatt
0

Downloaded, Installed, Logged In, Got Weird Apple Rejection Notification, Instantly Crashed

IMRAN 8 months ago in Content Publication / Cloud Connect 0

So strange, launched the app, logged in and it is sending me notifications of app being rejected by Apple AND crashing though I did not even see the app RUN yet. LOL Now I cannot even get to it run again after this crash.


Process:               AquafadasConnect [2917]
Path:                  /Applications/AquafadasConnect.app/Contents/MacOS/AquafadasConnect
Identifier:            com.aquafadas.Aquafadas-Installer
Version:               1.2 (139)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           AquafadasConnect [2917]
User ID:               501

Date/Time:             2017-07-14 07:29:29.248 -0400
OS Version:            Mac OS X 10.12.5 (16F2073)
Report Version:        12
Anonymous UUID:        9E356D95-D3FF-CEA7-8ECE-D58688AAF753

Time Awake Since Boot: 7800 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [0]

Application Specific Information:
Crashing on exception: Cannot remove an observer <NSAutounbinderObservance 0x61000043a8e0> for the key path "objectValue.releaseNote" from <NSTableCellView 0x618000196990>, most likely because the value for the key "objectValue" has changed without an appropriate KVO notification being sent. Check the KVO-compliance of the NSTableCellView class.


FYI and resolution.

0
Answered

How to delete type of product ?

lemaquettiste 8 months ago in Content Publication / Cloud Connect • updated by Katherine (Support Tech) 3 months ago 1

If we can add type of product, to manage is strange and created too much (in double)

how can i arrange it ?

0
Answered

Can't buy License Single App.

saranya@80root.com 8 months ago in Content Publication / Cloud Connect • updated by Katherine (Support Tech) 3 months ago 1
0
Answered

bundle id upgrade app light

bmyrick 8 months ago in Content Publication / Cloud Connect • updated by Kevin MARHIC (Tech Support) 8 months ago 6

We have an old app with many subscribers and issues. We have licensed for a Next Gen Light app. I have started building it. I used a different Bundle ID, but I think it needs to be the same as the previous app in order for it to be an upgrade. Is that correct? And if so, how do I change the bundle id?

0
Answered

Malformed File

3008 l'Agence 10 months ago in Content Publication / Cloud Connect • updated by Kevin MARHIC (Tech Support) 10 months ago 3

Bonjour, Il m'est impossible d'Uploader dans mon espace Application, mon Certificat Apple. "Malformed File". Est-il possible de vous le transferer autrement ?

Merci

Freddy

0
Under review

Missing categories & very slow reaction of the references after AppFactory 4.7.2

Benjamin Röbig 11 months ago in Content Publication / Cloud Connect • updated by Kevin MARHIC (Tech Support) 11 months ago 1

Hi, after the AppFactory 4.7.2 update, there are some mistakes:


1. One category and a sub-category do not appear in the app created with 4.7.2.


2. There is a very slow/buggy reaction in CloudConnect after doin some changes. Clicking on one of my categories (here for examples category A), it happens several things. Sometimes i see nothing filled in, sometimes i see the content of category B although i clicked on category A (and vice versa) and sometimes everything seems correct.


3. The Reference in the Image, List and Spotlight banner do not appear or appears after 30–60 seconds if the Type is set to ›Category: displays the …‹.


Thank you and regards

Benjamin

0
Under review

how do I reset password if email has changed

bradleymhale 11 months ago in Content Publication / Cloud Connect • updated by Katherine (Support Tech) 10 months ago 1
0
Under review

CREATE A PRODUCT

design 11 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 11 months ago 1

Hello,


i found you made some changes in the

Cloud connect > Apps > New Product section


There is a new part to fill regarding free/paid/controlled


can you give us an explication for the correct use of each?


thank you

Roberta

0
Under review

How to use license for Web reader?

saranya@80root.com 11 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 11 months ago 1

It show Aquafadas logo.

I want don't show Aquafadas logo.

And, We have license for web reader.

How to use license for Web reader?

0
Under review

Publish my ZAVE file

Theo Esguerra 11 months ago in Content Publication / Cloud Connect • updated by Jerome [Aquafadas] 11 months ago 1

Hi I'm beginner ..I really need some help here,

we want to publish a finished book that we made in the inDesing authoring.

I have the .zave file but really not understand the steps to publish, also we bought a single publisher plan, but I don't understand how to upload and the publish process.

I need to know if its a tittle or and app and the process to publish.

Thanks a lot