Announcement:

Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

Have a question or a great idea? Search the forum above or submit a new post!

By Matthieu Kopp
CTO
@aquaticmatt
+1

Van Magazin adds interactivity to classical music: App of the Month, June

Ria Sandilands 3 years ago in Content Publication 0
A harmony of culture and classical music, the German digital magazine VAN is already making waves through the music sphere with its interactive design and captivating features.
Van-iPad
VAN Content
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Completed

Training Videos/User Manual Need Updating

Alex Hurst 3 years ago in Content Publication • updated by Manu Brossard 1 year ago 7
Hello Aquafadas Team!

Thank you so much for helping us out all the time. I get a lot of help on this forum, but I have a suggestion. The user manual and video training database are really hard to navigate (for instance, a simple "next" to go to the next video in a series, rather than having to return to the Table of Contents) and much of the user manual uses screenshots or directions to content in an old view of the interface.

All I am trying to do right now is connect my publishing license to an issue and I can't find it. Anywhere. :/

Also, the video to Provisional certificates is mislinked to the video right before it. (These are just the problems I encountered today.)
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Answered

"My Great Bookstore" template

Is this a new'ish template? Looks like it's only available for the iPad, will it ever work universally on the iPad and iPhone? Thanks!
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Answered

How do I get an activation Key for Motion Composer

Greg Hargarten 3 years ago in Content Publication / Cloud Connect • updated by John Roads 8 months ago 13
I just upgraded my computer and can't seem to register Motion Composer on the new computer with the serial number. How do I get an Activation Key?
+1
Completed

Next Gen Kiosk template now replaces single title and multi-title kiosks

Manu Brossard 2 years ago in Content Publication • updated by Arnaud Rossi (Head of Support) 3 months ago 7

Yesterday we released AppFactory 4.2 for iOS which doesn't contains the following templates : Multi-title kiosk, Elegant kiosk, Wired kiosk and Spotlight kiosk.

They were all replaced by the Next Gen kiosk template. If you want to learn more about this template, please take a look at out knowledgebase.

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Educational & exciting, the interactive digital kids app from Gakken: App of the Month March

Ria Sandilands 3 years ago in Content Publication 0
Get inspiration for creating enriched children's applications. The Gakken Store lets parents subscribe in the personal account area so their children can regularly access stories bursting with music, animations and the popular read-along-with-text feature.



0
Answered

Error: the action has failed

StevenSUN 3 days ago in Content Publication / Cloud Connect • updated by Arnaud Rossi (Head of Support) 16 hours ago 2

I made some minor change to the App and would like to publish it. Here is my progress. After retrieving the project from the Indesign. I upload the new zave file onto my own hosting system, then drag the new zavem file onto the CloudConnect, and delete the old one.


After that, when I go to my App "KWMBecome", it pops up the error message "the action has failed". It was working earlier last month when I updated it. have no idea why it gives this error this time.

0
Answered

Why can not I publish the magazine?

Yuly 3 weeks ago in Content Publication / Cloud Connect • updated by Arnaud Rossi (Head of Support) 2 weeks ago 1

It does not enable me the options to publish it on mac and google. Because it is?

0
Under review

apk not signed

flavio 1 month ago in Content Publication / AppFactory // Next Gen App • updated by Katherine (Support Tech) 1 month ago 1

hi, i have this problem when i create my android app, what does that depend on?

APK_NOT_SIGNED



0
Not a bug

AppIcon.appiconset Error AppFactory Version 4.8.4 (v12992)

MDV 2 months ago in Content Publication / AppFactory // Next Gen App • updated by Arnaud Rossi (Head of Support) 2 months ago 2

Hey,

I use AppFactory Version 4.8.4 (v12992). 


If I try to compile a new Version for the iOS Simulator there is an error:

./AppIcon.appiconset/[][ios-marketing][][][][1x][2d][Icon-AppStore@2x.png]: warning: The app icon set "AppIcon" has an unassigned child.


Similar Error from Apple:

Missing required icon file - The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 7.0.

Missing required icon file - The bundle does not contain an app icon for iPad of exactly '76x76' pixels, in .png format for iOS versions >= 7.0.

Missing required icon file - The bundle does not contain an app icon for iPad of exactly '167x167' pixels, in .png format for iOS versions supporting iPad Pro.

Missing required icon file - The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 7.0.


AND


Missing App Store Icon - iOS Apps must include a 1024x1024px App Store Icon in PNG format. Without providing the icon in the Asset Catalog or via iTunes Connect, apps cannot be submitted for App Review or Beta App Review. Refer to https://developer.apple.com/ios/human-interface-guidelines/icons-and-images/app-icon/ for more information.


What should/can I do?