Announcement:

Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

Have a question or a great idea? Search the forum above or submit a new post!

By Matthieu Kopp
CTO
@aquaticmatt
0
Answered

cloud analytics

StevenSUN 3 months ago in Content Publication / Cloud Connect • updated by Arnaud Rossi (Head of Support) 2 months ago 10

Hi Guys,


would like to know when the analytics on the cloud connect would be ready?


Thanks 

0
Answered

Where is the adjust-Framework?

aquafadas 4 months ago in Content Publication / AppFactory // Next Gen App • updated by Kevin MARHIC (Tech Support) 4 months ago 2

In the newest releases I can't find the adjust Framework anymore. It's important for us. When will this framework get back?

0
Declined

Does anyone know the reason for this message : this certificate does not authorize the creation of this kind of kiosk. You can’t create this application

adolfon7 4 months ago in Content Publication / AppFactory // Next Gen App • updated by Arnaud Rossi (Head of Support) 3 months ago 1

I downloaded a certificate for a NextGen App and I received this message:

this certificate does not authorize the creation of this kind of kiosk. You can’t create this application

0
Answered

general information for an issue after licence expired

Fulvia SNSI WORLDWIDE 5 months ago in Content Publication / Cloud Connect • updated 4 months ago 5

Hello I would like to know if after a lisence for a kiosk is expired is it possible to update general information fo an issue? like for instance description and thumbnail images? 

Answer

Hello,


Yes, of course. If an Application Licence expired, the only limitation is that you will not be able to use the Application Certificate that you can get from CloudConnect to build a new version of your app using our tools.


You will still be able to update your descriptions, metadatas, thumbnails, etc.


Does this help?


Kind regards,

Kevin

Rakuten Aquafadas Support

0
Answered

What is the detailed process of web content upload here?

svpdomingo13 6 months ago in Content Publication • updated by Katherine (Support Tech) 3 months ago 1
0
Answered

What's the matter, The model less on my app.

saranya@80root.com 7 months ago in Content Publication / Cloud Connect • updated by Katherine (Support Tech) 3 months ago 2

Excuse me. I need use it for present my customer in tomorrow.

0

Downloaded, Installed, Logged In, Got Weird Apple Rejection Notification, Instantly Crashed

IMRAN 7 months ago in Content Publication / Cloud Connect 0

So strange, launched the app, logged in and it is sending me notifications of app being rejected by Apple AND crashing though I did not even see the app RUN yet. LOL Now I cannot even get to it run again after this crash.


Process:               AquafadasConnect [2917]
Path:                  /Applications/AquafadasConnect.app/Contents/MacOS/AquafadasConnect
Identifier:            com.aquafadas.Aquafadas-Installer
Version:               1.2 (139)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           AquafadasConnect [2917]
User ID:               501

Date/Time:             2017-07-14 07:29:29.248 -0400
OS Version:            Mac OS X 10.12.5 (16F2073)
Report Version:        12
Anonymous UUID:        9E356D95-D3FF-CEA7-8ECE-D58688AAF753

Time Awake Since Boot: 7800 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [0]

Application Specific Information:
Crashing on exception: Cannot remove an observer <NSAutounbinderObservance 0x61000043a8e0> for the key path "objectValue.releaseNote" from <NSTableCellView 0x618000196990>, most likely because the value for the key "objectValue" has changed without an appropriate KVO notification being sent. Check the KVO-compliance of the NSTableCellView class.


FYI and resolution.

0
Answered

How to delete type of product ?

lemaquettiste 7 months ago in Content Publication / Cloud Connect • updated by Katherine (Support Tech) 3 months ago 1

If we can add type of product, to manage is strange and created too much (in double)

how can i arrange it ?

0
Answered

Remote Reader (Universal)

Romain Duguet 8 months ago in Content Publication / AppFactory // Next Gen App • updated by Katherine (Support Tech) 7 months ago 5

Bonjour,


En choisissant le template mono-document pour iPad/iPhone [Remote Reader (Universal)], est-il possible de spécifier le zave téléchargé suivant le device ?


Exemple : lorsque j'installe mon application (app.ipa) sur iPhone, il va télécharger le contenu App-iPhone.zave. Et si j'installe cette même application sur iPad (app.ipa), le contenu téléchargé sera App-iPad.zave.


Merci pour votre réponse,


Romain