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By Matthieu Kopp

publication license

Richard Slakhorst 3 years ago in Content Publication • updated by anonymous 3 years ago 3
Dear Rob
I sit at my purchased publication license
see picture >
not the Assignment for publication
How can I publish then ?


Mise à jour application Android


Où puis-je trouver de la documentation décrivant le processus pour mettre à jour notre application Android ?



Antoine Mary


Android templates, should they work for tablets and phones?

Mike Lohrman 2 years ago in Content Publication / AppFactory // Next Gen App • updated by Cédric Malet 2 years ago 3

I'm using the Kiosk template for Android and it works on the tablet. When I try and find it on the Google Play store on my Android phone test device It doesn't show. I also don't see any phone listed in the Google Play control panel for my app. Is it a universal app template?

Cédric Malet 2 years ago

Hello Mike, yes all Android Kiosk templates are universal (Smartphone / Tablet ready)!


Exporting to Device via AppFactory iOS


I'm testing exporting the app for Release as well as for Distribution (using the Remote Reader template).

I've successfully exported the .IPA for Release and have also successfully tested this .IPA on my iPad.

But when I try to export the .IPA for Distribution, it does not detect the necessary Certificate needed to save the .IPA file correctly.

I would just like to know if this has anything to do with any of the settings on Cloud Connect. If I'm ready to export the .IPA for Distribution, do I need to uncheck "Test" for my Title and the Issue? Or does this not have any effect on that at all and exporting it should still work despite "Test" being checked?

I hope someone can enlighten me on this.

Thank you!


Voucher System and Content Life Time

Ahmet Boyaci 2 years ago in Content Publication / Cloud Connect • updated by Arnaud Rossi (Head of Support) 3 months ago 2
There is a section in Voucher Settings : Content Lifetime.

What is the app action after this time period completed ?
Can app delete expired issues automatically ?


Questions diverses sur Appfactory et iTunes Connect

Hubert 2 years ago in Content Publication • updated by Hicham Tarhini 2 years ago 16
je suis en train de réaliser un kiosque avec AppFactory et quelques questions restent pour moi sans réponse :
- Quelle est la différence entre le bundle short version et le bundle version ?
- A quoi sert l'URL scheme ?
- De façon générale comment sont gérées les traductions ? On a visiblement la possibilité de modifier certains textes de l'interface mais dans une seule langue. Est-ce que cela se "répercute" sur les autres langues et si oui comment ?
Enfin, à quoi sert la capture contenue dans le lien précédent ?

Mon client souhaite publier 3 livres dans une application unique. Faut-il paramétrer ces 3 livres en in-App purchase dans iTunes Connect ?

Bref, je suis un largué sur les formules d'abonnement. Dans l'idéal, je souhaiterais que le lecture puisse "s'abonner" à la collection et être notifié à chaque nouvelle parution (ça c'est géré automatiquement par le back-office Aquafadas à chaque publication il me semble). J'aimerais également que le lecteur puisse synchroniser sa lecture entre plusieurs devices comme semble le proposer la partie haute de la capture mais qui n'est pas gérée par Apple puisque visiblement c'est le cas dans la partie basse ?

Bref, je ne comprends pas cette capture qui semble offrir deux modes de synchronisation différents. Désolé, je pense que la question est archi bête !
Merci par avance.

Is there any way to change App name and icon after publishing App?

woogi 2 years ago in Content Publication / AppFactory // Next Gen App • updated by Arnaud Rossi (Head of Support) 3 months ago 1

when I made and use a App with " Publisher Pro Pack", Is there any way to change App name and icon after publishing App? What about In-House distribution?


An interactive design to explore the beautiful Alpe d'Huez resort: App of the Month February

Ria Sandilands 3 years ago in Content Publication 0
Designed by Glénat, access a dynamic digital app that has proved to be the ultimate guide for the beautiful Alpe d'Huez French ski resort.
Capture d’écran iPad 3

Capture d’écran iPad 4


We have major problems to set push notifications in Cloud Connect . If the server is OK ? URGENT!!!!


App Statistics in Cloud Connect

Mike Lohrman 3 years ago in Content Publication / Cloud Connect • updated by anonymous 3 years ago 3
I have some questions about the App Statistics in the Cloud Connect portal. 

- Why does it only show stats for 15 day periods? It would be nice to be able to select a start and end date.

- Detailed CSV Export - On our newest app, the CSV file shows 645 total entries, 383 google play and 263 iOS. But the Devices(Since The Start) pie chart shows 56% iPhone, 27% iPad and 16% Android. That doesn't seem to match up with the CSV, what's going on there? Does the CSV show ZAVE downloads and not APP downloads?

- "Downloads in Period" and "Unique customers since the start", are these app downloads?