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By Matthieu Kopp

problem when exporting the app to ios simulator

Miguelaxon 3 years ago in Content Publication / AppFactory // Next Gen App • updated by Manu Brossard 1 year ago 4
Hello, When I export the app ios Simulator gives me this error.

I checked the URL Zave is correct. has the added zavem, but  the exporting does not work.

It is a monoapp and I'm using version 3.5 of the ios AppFactory, I have also tried using an earlier version, 3.4.3 and if I give "unkown error".

You can help me, thanks

Elegant Kiosk - Website

David 3 years ago in Content Publication / AppFactory // Next Gen App • updated by Arnaud Rossi (Head of Support) 3 months ago 4

I received a rejection notice from Apple last night stating that our app (an Elegant Kiosk) could not be accepted due to non-apple subscription details and links to other app stores being accessible via the app as the website is opened in the app when the logo in the top bar is tapped.

Is there a way to disable this so that the website doesn't open?


SIngle issue App vs KiosK App

Hi I need to make a stand alone App for x5 iPads for a company (no need to sell it on iTunes, etc) but will need some updates in the year usage period.
It only needs to go on Mac platforms and their IT guys say they only need the .ipa file to send to x5 iPads.
I have made up an example in InDesign & used the viewer and all are happy.
Looking to publish it and was wondering if I should get a 'Single Issue App' option - but only need it to go on a single platform.
Or the Kiosk App - Mono Document (Apple only) as this is cheaper BUT I will need to make some updates along the way (but not new Issues)
ALL of the options will be free.
Which option do you think I should choose?

Single Edition - Ave and Ave HD Support via App Factory


I have just recreated my 2012 iPad app - redesigning it from Quark to now use Indesign, for a 2015 edition. It is a single edition app with AVE and AVE HD versions. I have successfully tested the app and it is now with Apple for approval. The ipa I submitted to Apple is 455MB. My HD zave is 420 MB. The standard zave is 250MB.

I'm a little confused on a couple of things.

1. As part of the Aquafadas process I uploaded the HD and standard zaves to a dropbox and filled in the links in Cloud Connect. When I create the ipa in App Factory iOS, though, I only need to upload one ZAVE. Is that correct?

2. So, related to the point above, although I am only making a one-off app and not using a kiosk for a periodical magazine, do I have to keep both zaves on my dropbox for users to download? When I launched the app originally using Aquafadas and QXP, I thought that all data was held and distributed by Apple?

Thanks in advance for any help anyone might be able to give me.


Aplication Loader found those problems on my app


I try to upload my app to ITunes connect, but application loader snd me those problems, what can i do.

Thanks for your help


Translate the system text to spanish (like Store, Settings, Library)

Hi, we want to translate to spanish the text of the system, but we don´t know how...

We´re using the AppFactory iOS Version 4.1.2 (v8659) and AppFactory Android Version 4.0 (190).

I remember other versions of those programs who let you change it...

Whould you help us?

Thank you in advice



Next Gen Reader et Newsstand

CamT 2 years ago in Content Publication / AppFactory // Next Gen App • updated by Arnaud Rossi (Head of Support) 3 months ago 2


J'ai quelques questions concernant le choix du template de Kiosk pour le projet d'un client. Il s'agit d'un magazine trimestriel qui sera disponible sur le Newsstand d'Apple et sur Android. Il sera généré en NextGenReader. Il me semble que votre Next Gen Kiosk Universal n'est pas adapté au Newsstand ? Est-il alors possible d’utiliser un kiosk du type Elegant Kiosk Universal et de conserver les nouveautés du NextGenReader ?
Merci d'avance,



Subscription URLs for Newsstand

Alex Hurst 3 years ago in Content Publication / AppFactory // Next Gen App • updated by anonymous 3 years ago 3
I am in the final stages of my app design and am trying to figure out the various links required by the app... Most recently, the Subscription URLs for the Wired Kiosk. Could someone tell me what kind of link needs to go in the two link fields?


Upload Problem in embedded zave iTunes

There is a Problem when i'm trying to upload an embedded zave for iPad in appfactory 3.5.1

"Dear developer,
We have discovered one or more issues with your recent delivery for "Film Directory". To process your delivery, the following issues must be corrected:
This bundle is invalid - The file extension must be .zip.
Once these issues have been corrected, you can then redeliver the corrected binary.
The App Store team"

Can you give us a hint?


Where to get AVE file certificate (.zavec) when creating an AVE Reader app?

I am following this document and this video for creating the AVE Reader app.
In the video it says i need to download the .zavec file from the download section. 

Under publish i don't see any download section in cloud connect.

Now in the document it says i can download from the AVE file tab. But this is not a remote app so i don't have a Zave file configured in cloud connect. Neither the video tutorial tells me to do so. So where do i get the .zavec file for AppFactory IOS?