Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp

Next Gen App. Access different language store models from the main store model

Ana Belén 10 months ago in Content Publication / AppFactory // Next Gen App • updated by Katherine (Support Tech) 3 months ago 10


I have an app created with the Next Gen template with different content for several languages. I need to go from the main store model that has a default language to another store model that defaults to another language. I have tried to put in the main store model a component of store models linking with the store model q I am interested but does not show it because the language is different. I have also tried to put an HTML5 / Web component with a deeplinking but in the simulator the app is closed.

How can I do it?

Tanks in advance

Ana Belén


Remove open source license

Pambudhi 10 months ago in Content Publication / AppFactory // Next Gen App • updated by Katherine (Support Tech) 3 months ago 5

Can we remove Open source license information, it's appear on menu on Android version.

Under review

AppFactory iOS - SSL error in simulator when linking to a url

Ana Belén 10 months ago in Content Publication / AppFactory // Next Gen App • updated 10 months ago 2


I am configuring from AppFactory-iOS an app with the Next Gen Kiosk template. In the section Bottom bar / Web I am putting a URL with security certificate but when exporting the app to the simulator and clicking the web button it shows me this error: "An SSL error has occurred and a secure connection to the server can not be made"

What is the problem?

Thanks in advance


AppFactory 4.7.2: centralised user authentication SAML 2.0, improved offline access and other news

WIth our new AppFactory 4.7.2 you can now benefit from new features for your existing or future iOS and Android apps.

SAML 2.0: centralised and secure user access. No more multiple passwords. Imagine your employees being able to easily access all their apps and platforms thanks to the SAML authentication standard, now integrated in our apps. And all of this with high security and control. Contact us to integrate this new norm into your apps.

Network issues: we know that the internet connection might be an issue for your apps users. That’s why our iOS et Android apps have been updated with new connection and error messages icons replacing the outdated alerts.

Apple App Transport Security (ATS): Apple has postponed the app ATS compatibility requirement. This means that or now your app doesn't need to contain https links only. Select the option "Allow arbitrary load on http domains" in AppFactory 4.7.2 if you don't want your app to be ATS compatible. Please note that we recommend to be ATS compatible as it will become necessary in the future. For more information.

Piwik: our apps are now compatible with another open source analytics system: Piwik.

Title display: we’ve improved the list and gallery banner display to make them look more reader friendly. The height of the store element corresponds to the height of the image and no longer to that of the element. And all of this is now much easier to configure in Cloud Connect.

Last read: view easily your latest read documents on the top of the page, mono documents apps only.

Subscription management: depending on the user status, there are different banners displayed confirming their subscription situation. This feature is available if your apps are connected to iTunes subscription AND to an external user database.

Bespoke detailed view: it is now possible to personalise the detailed view summary (alignment, bold, underlined, italics, strike through).

Notification push from Localytics: A new engagement platforms is now available too to send push notificaitons.

Under review

Affichage plein écran ne marche pas

Thomas Bijon 11 months ago in Content Publication / AppFactory // Next Gen App • updated by Jerome [Aquafadas] 11 months ago 1

L'affichage plein écran des images ne marche pas dans les cave générés pour le nextgen player.

(le même ZAVE généré pour le player ancienne génération fonctionne)


IPA Generation ERROR on App Factory

Why generated error on app factory ios? And Tell me How to generate ipa?


Pinch zoom no longer work when zoomed to fullscreen image in ios & Universal Remote Reader?

Why does pinch zoom no longer work when zoomed to fullscreen image in iOS & Universal Remote Reader? It was working in the past that when one double-tapped an image to go to fullscreen, you could then pinch zoom to expand and view details. Did something change in AppFactory iOS or in Apple's iOS itself? This happened before going to version 4.7, but it is still an issue.


What is Apple App Transport Security (ATS)? and is the ATS update required?

What is the Apple ATS standard?

The App Transport Security (ATS) is a standard introduced by Apple in order to improve application security best practices. It applies to web links within an app. For example, a link presented as will need to be read

https means that the server that hosts this website has been secured (SSL) by an authentication certificate.

Is the ATS update required?

No, the update is not obligatory. At the time you submit your application, you can simply indicate that it is not ATS compatible. For applications that are already online, there are no compatibility requirements from Apple.

But it will become a requirement from Apple. So, better prepare yourself by replacing your links http by those in https (and by having the appropriate servers secured by the technical team).

What will happen if I do not replace the current http links with the https links?

If, upon submission, you claimed an ATS compatibility, the http links will not work and an error message will appear indicating that it was blocked for security reasons.

What do I need to do to have my applications ATS compatible?

  • Update your application using AppFactory 4.7. Aquafadas is ensuring that your application will get a secure connection to our servers. All applications built with AppFactory 4.7 (and later) are aligned with Apple’s requirements. Only your content, hosting, if you manage it on your own, and url addresses created in AppFactory should be compatible.
  • Replace all http:// links created in AppFactory and in your Store Model (when you created the layout of your application in Cloud Connect) with https:// links.
  • Host you AVE files on a secured server (SSL). Note that Apple has published a list of available trusted root certificates for secured server: you have to be compatible with this list. If Aquafadas is hosting your files, please note that all our servers are already secured.
  • Include https:// links only in your AVE files. For your convenience, Aquafadas automatically converts all http links from your files into https. As of today, most websites (including YouTube, Facebook…) use secured servers and already get an https:// address (for example
  • Test your application to check all the links included (otherwise your application may simply be rejected).

What should I do if my server is not secured (SSL)?

Aquafadas automatically converts all http links from your AVE files into https. But, should your server not be secured, and therefore links to your server not be converted, you can document specific links in AppFactory. How?

Option 1) Upon creating your application, you can indicate up to 3 http domain names that should not be converted into https.

Beware that upon submitting to Apple, you will have to specify those unsecured links (for your application not to be rejected).

Option 2) If you have more than 3 http domains names that should not ne converted into https, select the button "Allow arbitrary load on http domains".

Under review

AppFactory. Translate the texts of the app in the different activated languages


I have an app in which I have activated the English and Spanish languages. I understand that this means that depending on the location of the user you will see the application in one or another language. Now what I need is that all the customizable texts within appFactory can put them in the two languages but I do not see the way.

And another thing, how can I simulate visualization in one language or another?

I'm using AppFactoryiOS 4.6.4 and AppFactory 4.6.3 with the Next Gen Kiosk template.



Why does my remote app still need a WiFi link to start-up? Can I turn this online start-up checking off?

Peter Sramek 1 year ago in Content Publication / AppFactory // Next Gen App • updated by Manu Brossard 1 year ago 11

I have a universal remote reader app which downloads all content on purchase. Many users will open this app when offline and I found it won't start for them if it cannot access the internet. I am assuming it is looking for updated zave files - which there won't be. I want to turn this function off so that users are not dependent on a data connection. They already have all of the files they need on their device.

Note: I literally now have 3 days before my 1-year licence window is up, so I am stressed.