Announcement:

Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

Have a question or a great idea? Search the forum above or submit a new post!

By Matthieu Kopp
CTO
@aquaticmatt
0
Answered

Need to update our app and app template, what's the best way?

Mike Lohrman 1 year ago in Content Publication / AppFactory // Next Gen App • updated by Jerome [Aquafadas] 1 year ago 3

We have an app that is using the old, unsupported Kiosk template. I want to upgrade it to the new Next Gen Kiosk Universal template. What is the best way to do that? Should I open my original appfactory document and is there a way to switch app templates without needing to add all information/graphics in again? Or will I need to start fresh with the app and a blank template?

0
Answered

Question on app factory

we are trying to create a multi title kiosk and we do not understand what is the loading image for.

here the screenshot.

Answer

Hello,


This image is displayed when you open the app, and it is still loading (before displaying the store). Depending on the device it can stay more or less time, but anyways you can use this as a splash screen.


Does this answer your question?


Best regards,

Kevin

Aquafadas Support

0
Not a bug

Where define Store model and AppFactory iOS Version 4.6.1 (v11063)

Place where I should enter Store model key was in the "General Settings kiosk" and now he's gone.

Where do I enter the store model key in this version AppFactory iOS Version 4.6.1 (v11063)?
Answer

Hello,


You can define this directly in CloudConnect:

  • Head to your Store Models in CloudConnect
  • Locate the Store Model you want your users to land on
  • Click the circle in the top left to define it as your Main Store Model

And you should be set. Does this help you?


Best regards,

Kevin

Aquafadas Support

0
Answered

kiosque vignettes horizontales

nath 1 year ago in Content Publication / AppFactory // Next Gen App • updated by Kevin MARHIC (Tech Support) 1 year ago 3

Bonjour,

Est-il possible d'avoir des vignettes horizontales dans le kiosque next gen app Light ?

Meme si j'ai uploadé des vignettes horizontales dans le cloudconnect, elles apparaissent dans un "emplacement" vertical (rectangle blanc ombré), voir capture écran.


Answer

Bonjour,


Pour personnaliser ceci, vous pouvez aller dans votre titre sur CloudConnect, dans l'onglet Metadata/"Physical" Data (cf capture):



L'unité indiquée (mm) est juste indicative, vous pouvez utiliser la taille en pixels de l'image, ces deux champs ne servent qu'à calculer le ratio de vos vignettes.


Ceci répond-il à votre besoin?


Cordialement,

Kevin

Support Aquafadas

0
Answered

Bonjour. Comment mettre à jour PulpMotion sur Mac?

amidan07 1 year ago in Content Publication / AppFactory // Next Gen App • updated 1 year ago 5
0

The new AppFactory 4.6.3 is available. This release adds the…

The new AppFactory 4.6.3 is available. This release adds the Foxit library update which fixes Play Store warning about libpng security vulnerability. You can now update your Android app to avoid the Google warning.

0
Completed

Important Google Play Store security changes and what it means for your apps

You might have received the below message as a follow up after publishing your Android application on Google Play Store.

" Beginning September 17, 2016, Google Play will block publishing of any new apps or updates that use vulnerable versions of libpng. Your published APK version will not be affected, however any updates to the app will be blocked unless you address this vulnerability.

Action required: Migrate your app(s) to use libpng v1.0.66, v.1.2.56, v.1.4.19, v1.5.26 or higher as soon as possible and increment the version number of the upgraded APK. "

Why did you receive it?

- Our tools libraries are no longer compatible with recently updated Google's security regulations. From the moment the new safety procedures have been released, we've been working hard to update our apps.

Why you shouldn't be concerned?
- The applications that use vulnerable versions of libpng are not going to be deleted by Google.

- Your clients will continue accessing all the content with no change and won't receive any security alerts.

What does it mean to you?

- Starting from the 17th of September, the vulnerability issue will need to be resolved before submitting any new Android application. Our current AppFactory version hasn't been changed yet but the latest update will soon be available.


What was done to correct the issue?

- From the moment we have been informed about this latest deadline, we have been working on our software updates.

- The necessary updates will be ready soon to enable yo to continue submitting your security compliant apps without any delays.

What does it mean to you?
- As you might be aware, we don't maintain out of date application templates (Spotlight or Elegant kiosks). Therefore it is necessary to update to our latest Next Gen application type, that will enable you to make app design changes in real time.

How can you check if your licence is up to date?
- Please get in touch with our sales team to verify your licences.

We're looking forward to seeing your future Android projects.

Answer

The new AppFactory 4.6.3 is available. This release adds the Foxit library update which fixes Play Store warning about libpng security vulnerability. You can now update your Android app to avoid the Google warning.

0
Under review

iOS Appfactory ne prend pas en compte ma licence de publication

Je fais une app monodocument et je lui assigne une licence de publication

Une fois dans l'Appfactory iOS v 4.6 je glisse le certificat de l'App mais Appfactory me dit qu'il n'est pas valide

0
Declined

how to buy pulp motion

0
Answered

app factory and itunes

pub 1 year ago in Content Publication / AppFactory // Next Gen App • updated by Manu Brossard 1 year ago 2

Hello.

How I can upload the design of the factory ios app to itunes?. I have seen many tutorials but can not find the way to climb the Aquafadas to itunes app.

  • I created the app in the cloud Connect
  • I created the product in the cloud
  • I created the design in ios AppFactory
  • I created the app in itunes
  • but not how to continue.....

Can someone help me please?

Thanks.