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Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp
CTO
@aquaticmatt
0
Not a bug

Problème sur l'installation

sand-youpla 2 years ago in Content Creation / Aquafadas Viewer iOS • updated by Arnaud Rossi (Head of Support) 5 months ago 1

bonjour suite a votre mail de ce jour 16:24 avec j'ai re- télécharger la version www.aquafadas.eu/software/BannerZestPro3.1.5.dmg avec mon numéro de série - impossible encore de réaliser une diaporama cette fois il n'y a aucune thématique

voir image en pièce jointe

merci de votre retour sandrine -

0
Declined

WebReader - Flash content - add swipe gesture

Sotnas Design Lda 3 years ago in Content Creation / InDesign Authoring • updated 3 years ago 3
I know, i know, the flash content is to become obsolete.
But while the HTML5 is not completely development, with full and good features that so far, the flash version has, is complicated, add to the flash version, the swipe gesture in the scroll, slideshows, etc.?

Only a good idea... but a great add-on!
Thank you
0
Answered

Android templates, should they work for tablets and phones?

Mike Lohrman 2 years ago in Content Publication / AppFactory // Next Gen App • updated by Cédric Malet 2 years ago 3

I'm using the Kiosk template for Android and it works on the tablet. When I try and find it on the Google Play store on my Android phone test device It doesn't show. I also don't see any phone listed in the Google Play control panel for my app. Is it a universal app template?

Answer
Cédric Malet 2 years ago

Hello Mike, yes all Android Kiosk templates are universal (Smartphone / Tablet ready)!

0
Not a bug

BannerZest Pro Asks Me to re-Register Each Time

David Maples 2 years ago in Content Creation • updated by Arnaud Rossi (Head of Support) 5 months ago 4

Each time I load BannerZest Pro, it requires me to enter the serial number to use it. When I close it, it gives me this error message:



And then we have to do it again. Is there a fix for this?

0
Completed

Problems with objects

Kyoshi Santos 2 years ago in Content Creation / InDesign Authoring • updated by Manu Brossard 2 years ago 5

Hi guys!
I've got some troubles about some objects exported in AVEMagHD.
These objects are exhibited in different sizes, when I created with same size in InDesign.



Apparently, the graphic objects with contains text frames grouped don't have problems.

Thanks for helping
Kyoshi


0
Answered

Black background in AVEMAG

Kyoshi Santos 2 years ago in Content Creation / Aquafadas Viewer iOS • updated by Arnaud Rossi (Head of Support) 5 months ago 7

Hi guys!
Suddenly, my project in aquafadas viewer doesn't work, only black background appears, this happened after I export the project in .dpe, but I don't know if this is related.

I tried create a new project with same archive, but the error continued.

Anyone know why this happens?




Thanks!

0
Answered

Exporting to Device via AppFactory iOS

Hi,


I'm testing exporting the app for Release as well as for Distribution (using the Remote Reader template).


I've successfully exported the .IPA for Release and have also successfully tested this .IPA on my iPad.


But when I try to export the .IPA for Distribution, it does not detect the necessary Certificate needed to save the .IPA file correctly.


I would just like to know if this has anything to do with any of the settings on Cloud Connect. If I'm ready to export the .IPA for Distribution, do I need to uncheck "Test" for my Title and the Issue? Or does this not have any effect on that at all and exporting it should still work despite "Test" being checked?


I hope someone can enlighten me on this.


Thank you!

0
Answered

Issue with search function/alignment. I have some AVEPDFdocuments that I am having issues with. If I click on "Generate EPUB in images" the search function stops working but if I turn it off I have many, many alignment issues. Please Help!!

Jinne1 3 years ago in Content Creation / InDesign Authoring • updated by Arnaud Rossi (Head of Support) 5 months ago 5
What the title says. Our books have a ton of text inside a ton of speech bubbles so the alignment issue becomes very apparent. We are looking to have the search function so I would have to have "Generate EPUB in images" off but it creates a ton of alignment issues.
0
Declined

Where can I fine the Jivaro App

ramosfr59 2 years ago in Content Creation / ComicComposer • updated by Arnaud Rossi (Head of Support) 5 months ago 1

I was looking for the Jivaro comicbook reader. the Web says the it is here but, after searching for a while I am unable to find it. Any help would be appreciated. Thank You.

0
Answered

Only five pages uploaded

Tecnologia YesWeTap 3 years ago in Content Creation / Cloud Authoring • updated by Arnaud Rossi (Head of Support) 5 months ago 6
I've uploaded a new issue using  batch processing as every month but, when I go to Cloud Authoring to enrich it, I only see 5 pages. Is there anything else we have to do now since your site has changed.

We need the issue online today.
Thanks in advance.