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Answered

Video play button remains after tapping

Torin 5 months ago in Content Creation • updated by Katherine (Support Tech) 3 months ago 1

Occasionally after tapping the icon to play a video, the icon remains after the video starts playing. Can't seem to find the cause of it. 


Thanks

Answered

Hello,


First of all accept all my apologies for the lack of answer.

This forum is dedicated to Aquafadas users to help each others.
Sometimes the official support is able to help sometimes not.


We hope your problem has been solved in a way or another. If not please let me know if you're having the problem in Android or iOS, and send a screenshot.
We are currently seriously trying to improve the way we manage Userecho to improve your experience with our tools.


We stay at your disposal for any further question.

Kind regards,

Katherine Carrillo