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Started

AVE Interactivity Slideshow can't load the pictures

Jazlap 1 month ago in Content Creation / InDesign Authoring • updated 1 month ago 2

My student have a problem about AVE Interactivity in Slideshow option. They browse picture file in Slideshow but it's doesn't show any picture. The problem are case on Window10, they use 3 different computer to try to fix this problem but every computer show the same problem.


I found that It's only work on Mac OS but some of my student only have window PC.


How can they fix this problem.



Started

Hello, 

We would like to ask you a few questions : 

- What are the size of your image ? 

- Is it working when you are generating 

- What kind of image are you using (send me one, it will be great). 

- Have you try with other images ? 


Thanks by advance. 

Regards. 

Arnaud. 


Dear Arnaud


This digital magazine is about breast cancer, it's my student project.


Answer your question

- Image size is 1794 × 2022 px 183,077 bytes183,077 bytes (184 KB on disk)

n disk)

- It's show only white space when they are generate.

- The image is .png

- They try many image some of it can show, some can't.

I attach some image that have problem.


(The picture is about breast cancer)