Not a bug

BannerZest compatibility issue with Sierra

solarionas 1 year ago in BannerZest • updated by Arnaud Rossi (Head of Support) 3 months ago 15

BannerZest 4 and Pro does not work with Sierra.

You can't drag and drop image to work with.

Is there any fix for this?


Yes, this is a known issue. We are currently updating BannerZest for MacOS 10.12 Sierra.

We are deeply sorry for the inconvenience and the delay and we will update you as soon as new version is released.

Thank you for your patience.

Best regards,



Can you please try this version ? http://download.avepublishing.com/bannerzest/BannerZest%20Pro4.2Beta.zip

It is not an official release yet, but it should solve your issue.

Please let us know otherwise.

We are looking to finalize the release and resolve the outstanding minor issues in the next few days.

Thanks a lot for your patience,


This version works but won't publish as it does not accept my registration


Your activation information for BannerZest Pro 4 have been sent to you by email.

Kind regards,



I have not received an email that will allow me to open BannerZest Pro 4. It simply will not accept any registration key you have sent me. It keeps asking for that info when I open it, or wants to operate in "demo" mode. Could you please resend it?


Activation information for for BannerZest Pro 4 has been sent to you by email.

Do not hesitate to post us your feedback.

Kind regards,


Thank you so much Jerome.



I have the same problem. I download bannerzest app two days ago from applestore and doesn't work at all. Then i read about the beta BannerZest Pro 4, but ask me for activation code...

I need registration key, I downloaded BannerZest by Apple Store, after I downloaded BannerZest Pro Beta and Finally I need registration key.



For any license request, please open a new private ticket in which you will provide us the email address used to purchase the application as well as a proof of purchase screenshot.

Kind regards,


We are working to update the MacAppStore version asap now. Sorry for the inconvenience.

eeehhh I have just bought banner zest from app store I relize it doesn't work on macOS sierra. What can we do here? and what is the solution?